BUSINESS AND PROFESSIONAL COMMUNICATIONS | COURSE

“Humility, I have learned, must never be confused with meekness. Humility is being open to the ideas of others.”
— Simon Sinek

Do you command the room?

Becoming an effective speaker is key to success in business and the professional world. Too often, a phrase or comment can be misinterpreted and drive the meeting, email exchange or interaction awry, leaving a bruised relationship in it’s wake.

In this course we will work with you to fine-tune your communication approach to ensure you are delivering the message you intend on a consistent basis. We will focus on everything from reading body language and other non-verbal cues, to developing communication skills that will enhance any relationship.

OBSTACLES

  • Written communications are not concise or are misunderstood
  • Oral communications are vague and rarely followed up on
  • Non-verbal messages are inconsistent with the oral communications
  • Making a presentation freaks you out

OUTCOMES

  • Minimize difficult conversations, defuse hostile interactions
  • Write professional e-mails, letters, and memos
  • Recognize and interpret the meaning of non-verbal communication
  • Organize or participate in meetings efficiently and effectively

OBJECTIVES

  • Ensure your meetings are effective and efficient
  • Develop productive interpersonal, small group, and public communication skills
  • Own the room: Developing a powerful presence while maintaining humility
  • Understanding how media can impact your presentation

PROCESS

  • Small group format with 8-12 participants per course
  • 11 consecutive weeks; 90-minute sessions in your offices
  • Read, then summarize; outside exercise, then reflection
  • Peer-to-peer discussion; professional guidance

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