VIDEO TRANSCRIPT | LISTEN TO UNDERSTAND
We all listen at different levels and for different reasons. Most of us typically “listen to respond”. We can’t wait to jump in and become part of the story.
There are various reasons we do this:
It may be that we want others to recognize that we are “in the know”, or that we have something to contribute to the conversation. Other times may be that we want others to recognize how smart we are.
Listening to understand is completely different, and allows one to put yourself in the other’s shoes, to see the situation from their point of view.
Not only will you receive more information, it will also show the other person that you are interested in them, and their ideas!
Listening to understand is central to the process we call the Circle of Trust. A process developed to change the nature of relationships. Both business and personal.
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