In the dynamic world of business, effective communication is the cornerstone of successful leadership. However, communication is not solely about delivering a message; it’s equally about receiving it. Chapter 4 of our leadership series delves into the critical role of listening in the leader-follower relationship, emphasizing the importance of understanding and utilizing the Communication Hierarchy. [...]
In this CEO podcast episode, Vince Moiso and Scott De Long delves into the importance of Emotional Intelligence (EQ) in personal and professional development. They emphasize the significance of self-awareness, understanding one's own emotions, triggers, and the ability to reflect on oneself. Furthermore, they stress the value of empathy, the ability to understand and connect [...]
In this CEO podcast episode, focuses on conflict resolution processes, emphasizing the importance of recognizing, reframing, and resolving conflicts effectively. Scott and Vince discuss the significance of understanding differing viewpoints and needs, utilizing language to foster understanding, and striving for win-win solutions. Transcript | Season 1, Episode 14 Scott De Long Hi, I am Scott [...]
In this CEO podcast episode, Scott De Long and Vince Moiso discuss conflict resolution processes as part of their conflict series. They emphasize the importance of reframing conflict as a difference of opinion and highlight the need for negotiation in resolving conflicts. Through active listening, asking questions, and understanding each other's perspectives, they stress the [...]
In this CEO podcast episode, Vince Moiso and Scott De Long centers around the topic of body language. They discuss its importance in various settings, from business meetings to social interactions, emphasizing the power it holds in conveying messages and intentions. They delve into the nuances of body language, touching upon topics such as making [...]
Vince Moiso and Scott De Long discuss the critical role of trust in the workplace on the CEO podcast. They emphasize that trust is essential for building a positive workplace culture and is equally important for internal relationships within an organization as it is for external client relationships, using the example of sales. Scott De [...]
In this episode of the CEO Podcast, Scott and Vince focus on communication in the workplace, emphasizing its significance, particularly in the context of organizational structure and culture. Scott De Long, an expert in communication, highlights the importance of listening to understand, rather than merely replying, showcasing empathy and creating connections. They delve into techniques [...]
VIDEO TRANSCRIPT | THE CIRCLE OF TRUST PROCESS Every team is a group but not every group as a team. The difference between the two is that a team focuses on a shared sense of purpose and is aligned with the organizational vision. Our process, which starts with the Circle of Trust, allows for group [...]
VIDEO TRANSCRIPT | DEVELOPING CORPORATE CULTURE Corporate culture. We have defined corporate culture as your organization's mission, vision, and core values. It is the way in which your people do what they do. Whether that is internal with other employees or external with customers, vendors, or the public at large, your culture matters. An organizational [...]
VIDEO TRANSCRIPT | LISTEN TO UNDERSTAND We all listen at different levels and for different reasons. Most of us typically “listen to respond”. We can’t wait to jump in and become part of the story. There are various reasons we do this: It may be that we want others to recognize that we are “in the [...]
In the dynamic world of business, effective communication is the cornerstone of successful leadership. However, communication is not solely about delivering a message; it’s equally about receiving it. Chapter 4 of our leadership series delves into the critical role of listening in the leader-follower relationship, emphasizing the importance of understanding and utilizing the Communication Hierarchy. [...] 
In this CEO podcast episode, Vince Moiso and Scott De Long delves into the importance of Emotional Intelligence (EQ) in personal and professional development. They emphasize the significance of self-awareness, understanding one's own emotions, triggers, and the ability to reflect on oneself. Furthermore, they stress the value of empathy, the ability to understand and connect [...] 
In this CEO podcast episode, focuses on conflict resolution processes, emphasizing the importance of recognizing, reframing, and resolving conflicts effectively. Scott and Vince discuss the significance of understanding differing viewpoints and needs, utilizing language to foster understanding, and striving for win-win solutions. Transcript | Season 1, Episode 14 Scott De Long Hi, I am Scott [...] 
In this CEO podcast episode, Scott De Long and Vince Moiso discuss conflict resolution processes as part of their conflict series. They emphasize the importance of reframing conflict as a difference of opinion and highlight the need for negotiation in resolving conflicts. Through active listening, asking questions, and understanding each other's perspectives, they stress the [...] 
In this CEO podcast episode, Vince Moiso and Scott De Long centers around the topic of body language. They discuss its importance in various settings, from business meetings to social interactions, emphasizing the power it holds in conveying messages and intentions. They delve into the nuances of body language, touching upon topics such as making [...] 
Vince Moiso and Scott De Long discuss the critical role of trust in the workplace on the CEO podcast. They emphasize that trust is essential for building a positive workplace culture and is equally important for internal relationships within an organization as it is for external client relationships, using the example of sales. Scott De [...] 
In this episode of the CEO Podcast, Scott and Vince focus on communication in the workplace, emphasizing its significance, particularly in the context of organizational structure and culture. Scott De Long, an expert in communication, highlights the importance of listening to understand, rather than merely replying, showcasing empathy and creating connections. They delve into techniques [...] 
VIDEO TRANSCRIPT | THE CIRCLE OF TRUST PROCESS Every team is a group but not every group as a team. The difference between the two is that a team focuses on a shared sense of purpose and is aligned with the organizational vision. Our process, which starts with the Circle of Trust, allows for group [...] 
VIDEO TRANSCRIPT | DEVELOPING CORPORATE CULTURE Corporate culture. We have defined corporate culture as your organization's mission, vision, and core values. It is the way in which your people do what they do. Whether that is internal with other employees or external with customers, vendors, or the public at large, your culture matters. An organizational [...] 
VIDEO TRANSCRIPT | LISTEN TO UNDERSTAND We all listen at different levels and for different reasons. Most of us typically “listen to respond”. We can’t wait to jump in and become part of the story. There are various reasons we do this: It may be that we want others to recognize that we are “in the [...] 