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EPISODES & TRANSCRIPTS
Handle With Care
In this CEO podcast episode, Vince Moiso and Scott De Long delves into the importance of Emotional Intelligence (EQ) in personal and professional development. They emphasize the significance of self-awareness, understanding one’s own emotions, triggers, and the ability to reflect on oneself. Furthermore, they stress the value of empathy, the [...]
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Can You Hear Me Now?
In this CEO podcast episode, focuses on conflict resolution processes, emphasizing the importance of recognizing, reframing, and resolving conflicts effectively. Scott and Vince discuss the significance of understanding differing viewpoints and needs, utilizing language to foster understanding, and striving for win-win solutions. Transcript | Season 1, Episode [...]
Change the Conversation
In this CEO podcast episode, Scott De Long and Vince Moiso discuss conflict resolution processes as part of their conflict series. They emphasize the importance of reframing conflict as a difference of opinion and highlight the need for negotiation in resolving conflicts. Through active listening, asking questions, and understanding each [...]
What Have You Done For Me Lately?
In this CEO podcast episode, Scott De Long and Vince Moiso discuss the shift from employee engagement to the focus on employee experience. They emphasize that employee engagement is dependent on a positive employee experience, which involves performance, culture, and development. Transcript | Season 1, Episode 12 Scott [...]
More Than Words
In this CEO podcast episode, Vince Moiso and Scott De Long centers around the topic of body language. They discuss its importance in various settings, from business meetings to social interactions, emphasizing the power it holds in conveying messages and intentions. They delve into the nuances of body language, touching [...]
Remote Control
In this podcast episode, Scott De Long and Vince Moiso discuss the evolution of the sales process in response to changes like remote work and shifting customer expectations. They highlight the challenges and efficiencies brought by virtual interactions, emphasizing the need for effective communication and adaptation. Transcript [...]
It’s Your Move
In this podcast episode, Scott De Long and Vince Moiso discuss the importance of strategic planning, particularly in the context of the 12-week year model. They debate the merits of shorter-term planning versus traditional annual planning, emphasizing the need for both vision and execution. Drawing from various strategic planning methodologies, [...]
With Great Leadership, Comes Great Delegation
In this CEO podcast episode, Scott De Long and Vince Moiso discuss the critical topic of delegation. They emphasize the importance of intentional delegation, sharing personal experiences and insights. Vince reflects on his past struggles with delegation due to control issues, while Scott stresses the need to empower and coach [...]
A Hazy Shade of Business
In this CEO podcast episode, Scott De Long and Vince Moiso discuss the challenges and opportunities related to evolving work expectations. They emphasize the importance of talent retention, particularly in a competitive job market where employees may receive enticing offers. The focus shifts to the necessity of adapting to a [...]
It’s Not Easy Being Vulnerable
In this CEO podcast episode, Scott De Long and Vince Moiso together with Scott Epringham, discuss their personal experiences with vulnerability. Scott De Long reflects on the absence of discussions about vulnerability in his upbringing, while Vince Moiso shares his struggle to embrace vulnerability, rooted in the macho culture of [...]
Business As Usual
In this CEO podcast episode, Vince Moiso and Scott De Long discuss the challenges businesses face in deciding whether to return to the physical office, work remotely, or adopt a hybrid model. The conversation delves into the potential turnover issues associated with these decisions, citing predictions of a 10% turnover [...]
A Matter of Trust
Vince Moiso and Scott De Long discuss the critical role of trust in the workplace on the CEO podcast. They emphasize that trust is essential for building a positive workplace culture and is equally important for internal relationships within an organization as it is for external client relationships, using the [...]
Accountability En Fuego
In this CEO podcast episode, Scott De Long and Vince Moiso discuss the importance of accountability culture within the workplace. Vince emphasizes the role of values, such as empowerment, transparency, integrity, authenticity, and passion, in fostering accountability. He shares the use of a one-page plan on an online platform to [...]
Communication Junction, What’s Your Function? (Part 2)
In this podcast transcript, Vince Moiso and Scott De Long discuss the importance of effective communication in business, particularly focusing on email etiquette. They emphasize the potential misinterpretations that can arise in written communication and the need to be mindful of tone and clarity. The speakers advocate for brevity in [...]
Communication Junction What’s Your Function (Part 1)
In this episode of the CEO Podcast, Scott and Vince focus on communication in the workplace, emphasizing its significance, particularly in the context of organizational structure and culture. Scott De Long, an expert in communication, highlights the importance of listening to understand, rather than merely replying, showcasing empathy and creating [...]
Can You Handle the Truth?!
The conversation revolves around the importance of transparency in business, emphasizing its role in building trust and accountability. Scott De Long and Vince Moiso discuss instances where organizations lack transparency, with some resorting to deception or selective information sharing. They highlight the growing demand for transparency, especially among the younger [...]
