Goal Attainment versus Goal Setting
I may be a month premature here. New Year’s resolutions are typically set as goals for the upcoming year. This...
Open-ended questions provide better answers
Businessman Tony Robbins once said, “Successful people ask better questions, and as a result, they get better answers.” That statement...
Empathetic Listening Skills that Build Trust
In our last article, we discussed the value of empathetic listening. We suggested that it is key to building trust...
Why We Should Challenge Old Assumptions
The Easter Dinner There is a story I like to tell, that illustrates why we need to challenge old assumptions....
Build Human Capital and Have Fun Doing It
Imrovisational theatre (Impro) is fun; more fun, in fact, than a night of karaoke. So how does all of this...