LEADERSHIP FOR THE FRONT-LINE MANAGER | COURSE

“Good managers have a bias for action.” — Tom Peters

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Do you have a new manager struggling with new responsibilities, or a current front-line manager with potential in need of some additional training?

It is not uncommon for a manager to struggle in their position, no matter how much potential they possess, or time in the position they have. Investing in your people through leadership training not only benefits the company, but also the individual. This course promotes professional growth for key members of your team so they can strengthen their weaker skills, employ new techniques, enabling them to reach their career goals, all while driving your company forward in achieving its goals.

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  • Management skills are vastly different than those of an individual contributor
  • Moving from peer to manager is difficult for both the new manager and the former peer
  • Setting and managing expectations of staff is tougher than a new manager recognizes
  • Hiring, on-boarding, training, managing and firing can be a nightmare

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  • Understanding the role of Supervisor or Manager
  • Setting and meeting expectations of staff and superiors
  • Creating empowerment opportunities and holding people accountable
  • Understanding talent management functions: hiring, training, reviews, firing

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  • Understanding the differences in relationships and managing those for success
  • Develop the communication skills to turn a group into a team
  • Develop the skills to manage people, processes and objectives GSA (Get Stuff Done)

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  • Small group format with 6-10 participants per course
  • 11 consecutive weeks; 80-minute sessions in your offices
  • Read, then summarize; outside exercise, then reflection
  • Peer-to-peer discussion; professional guidance

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