LEADERSHIP FOR THE FRONT-LINE MANAGER | COURSE

“Good managers have a bias for action.” — Tom Peters

Do you have a new manager struggling with new responsibilities, or a current front-line manager with potential in need of some additional training?

It is not uncommon for a manager to struggle in their position, no matter how much potential they possess, or time in the position they have. Investing in your people through leadership training not only benefits the company, but also the individual. This course promotes professional growth for key members of your team so they can strengthen their weaker skills, employ new techniques, enabling them to reach their career goals, all while driving your company forward in achieving its goals.

OBSTACLES

Management skills are vastly different than those of an individual contributor
Moving from peer to manager is difficult for both the new manager and the former peer
Setting and managing expectations of staff is tougher than a new manager recognizes
Hiring, on-boarding, training, managing and firing can be a nightmare

OUTCOMES

Understanding the role of Supervisor or Manager
Setting and meeting expectations of staff and superiors
Creating empowerment opportunities and holding people accountable
Understanding talent management functions: hiring, training, reviews, firing

OBJECTIVES

Understanding the differences in relationships and managing those for success
Develop the communication skills to turn a group into a team
Develop the skills to manage people, processes and objectives GSA (Get Stuff Done)

PROCESS

Small group format with 6-10 participants per course
11 consecutive weeks; 80-minute sessions in your offices
Read, then summarize; outside exercise, then reflection
Peer-to-peer discussion; professional guidance

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