CONFLICT RESOLUTION & NEGOTIATION | SHORT COURSE*
“Negotiation is often described as the art of letting the other side have your way. You have to give the other side a chance to put stuff on the table voluntarily.” —Christopher Voss
Do you cringe at the thought of conflict?
This is normal. However, there is a way to see conflict as a good thing! During this course, we’ll focus on learning the process for effective negotiation that ensures positive outcomes. In the end, your view of conflict will change and in turn, your approach to conflict will provide the foundation for synergy between your team members. *This is a virtual course, comprised of five (5) 90-minute sessions, but can also be taken as a 1-day seminar.