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LEADERSHIP FOR THE FRONT-LINE MANAGER | COURSE

“Humility, I have learned, must never be confused with meekness. Humility is being open to the ideas of others.”
— Simon Sinek

Do you have a new manager struggling with new responsibilities, or a current front-line manager with potential in need of some additional training?

It is not uncommon for a manager to struggle in their position no matter how much potential they possess, or time in the position they have. Being a manager is a position of continual growth. In these instances, leadership training for these managers can be a valuable investment for the company and the individual.

This course aims at providing the tools necessary for these key members of your team to strengthen their weaker skills and add new tools that will provide an opportunity for them to grow along their career pathway, reaching their professional and personal goals, and pushing the company forward in achieving its goals.

OBSTACLES

  • Management skills are vastly different than those of an individual contributor
  • Moving from peer to manager is difficult for both the new manager and the former peer
  • Setting and managing expectations of staff is tougher than a new manager recognizes
  • Hiring, on-boarding, training, managing and firing can be a nightmare

OUTCOMES

  • Understanding the role of Supervisor or Manager
  • Setting and meeting expectations of staff and superiors
  • Creating empowerment opportunities and holding people accountable
  • Understanding talent management functions: hiring, training, reviews, firing

OBJECTIVES

  • Understanding the differences in relationships and managing those for success
  • Develop the communication skills to turn a group into a team
  • Develop the skills to manage people, processes and objectives GSA (Get Stuff Done)

PROCESS

  • Small group format with 8-12 participants per course
  • 11 consecutive weeks; 90-minute sessions in your offices
  • Read, then summarize; outside exercise, then reflection
  • Peer-to-peer discussion; professional guidance

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