Description
Conflict gets a bad rap. Most leaders were never taught how to handle it, only how to avoid it or control it. But in growing organizations, conflict is unavoidable. It shows up in team dynamics, cross-departmental friction, and even in one-on-one conversations. What makes the difference is how you show up when it does.
Conflict: Building Bridges, Not Barriers reframes conflict as a necessary part of effective leadership. Written by Scott De Long, Ph.D., this eBook offers a new way to approach disagreement, not as a failure to be fixed, but as a leadership opportunity to be embraced. When approached with intention and a principled mindset, conflict can strengthen relationships, deepen trust, and unlock better results.
Inside, you’ll learn why avoidance is the real danger, not conflict itself. You’ll explore what causes conflict to escalate and how to de-escalate it with confidence and clarity. The book breaks down powerful tools like the 5 Whys method, empathic listening, and techniques for uncovering root issues. You’ll also be introduced to Scott’s core framework of Principled Leadership—humility, empathy, and vulnerability, as the foundation for leading through tension without losing your edge.
Whether you’re leading a team, running a company, or trying to improve your interpersonal effectiveness, this book will give you the perspective and skills to handle conflict in a way that builds, not breaks, trust. And in doing so, you’ll become the kind of leader whom people respect, even in the hardest conversations.
Metadata:
- Author: Scott De Long, Ph.D.
- Format: eBook + Audiobook
- Length: Approximately 25 pages
- Published: January 2025
- Related Products: From Warrior to Leader, Negotiation (Coming Soon), Speaking Truth to Power (Coming Soon)
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