THE KEY COMPONENTS TO IMPACTFUL BUSINESS COMMUNICATIONS

Do you tend to react with fight or flight when facing tough conversations? Is there a more effective approach?

Sometimes what you intend to say may not be what the other person hears. These lessons are meticulously crafted to equip you with the essential tools you need for dismantling barriers, minimizing conflict, and laying the groundwork for rapidly developing and strengthening trust.

By embracing this approach, you’ll not only ensure that your message is communicated clearly but you will also instill in them the confidence to seek clarification, ultimately saving you valuable time and resources. More importantly, the application of the methods presented in these lessons will allow you to build stronger and longer lasting relationships.

These lessons are offered as a 4-hour workshop, or for those interested in a deeper engagement, as a 6-week course.

WHO WOULD BENEFIT FROM THIS CLASS?

    • Entrepreneurs & Owners

    • Managers & Team Leaders

    • Sales, Customer Service, & Other Team Members

WHAT ARE THE KEY TAKEAWAYS FROM THIS CLASS?

    • We Need to Communicate in Terms The Other Person Can Understand

    • Empathic Listening is More Than Active Listening

    • Understanding the Benefits of the Communication Hierarchy

WHAT ARE THE OUTCOMES FROM THIS CLASS?

    • Break Down Barriers Between Departments

    • Build Influence and Team Building

    • Ensure the Message You Want to Deliver is the Message Others Receive

OTHER WORKSHOPS AVAILABLE

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LEADING WITH EMOTIONAL INTELLIGENCE

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CONFLICT TRANSFORMATION

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TRUST DEVELOPMENT

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TEAM BUILDING

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LEADING WITH INFLUENCE